The resort was gorgeous indeed. It's sad though that the people who work there (and take care of everything you see) make no more than 5 bucks / day. What's even sadder is that lots of tourists don't leave them any tips.
When I was in Mexico, I didn't know I was supposed to tip them for making my bed. Or carrying my luggage. Or cleaning my bathroom. Apparently you're supposed to tip for everything, but that's just a cultural thing I wasn't that familiar with having never been to that country before. Of course I wasn't at such a beautiful resort like you were. Being somewhere like Los Cabos, I think you can expect to be expected to tip.
Yeah, well the tip is supposed to be included into the overall price. It's an all inclusive. One shouldn't worry about a thing there. But the people are payed very low wages and the rent in that town is close to what you'd pay in Canada. In general, tourist towns are more expensive than regular towns. That is why I thought tipping it's normal. There are, of course, people who don't tip.